Terms and Conditions 2025 – B&A Miles Associates Ltd
CONDITIONS OF SALE
1. General Conditions
These conditions shall form part of all contracts for the supply of goods (hereinafter called "the
Goods") by B&A Miles Associates Ltd (hereinafter called the Company) to any other person
(hereinafter called "the Customer"). These conditions shall prevail over any inconsistent terms or
conditions contained in or referred to in the Customer’s order, correspondence, or elsewhere, and all
conditions contrary to these are hereby excluded and extinguished. No employee has authority to
vary or depart from these terms or make any representations about the goods or the contract herein.
2. Quotations
Quotations by the Company shall not constitute offers to supply the goods or carry out the work
referred to. No order placed in response to a quotation shall be binding unless accepted by the
Company in writing. Acceptance is subject to the availability of necessary materials, and to the
Company being able to obtain any necessary authorizations or licenses.
3. Prices
The prices of the goods shall be those ruling at the date of delivery. Any Value Added Tax (VAT)
payable in respect of the goods will be borne by the Customer.
4. Currency Variations
If the Company suffers any increased costs due to a change in exchange rates, the contract price of
the undelivered goods shall be re-negotiated by the Company and the Customer.
5. Delivery and Timeframes
The specified times for delivery are approximate and not of contractual effect. Delivery may be
delayed due to factors like force majeure, strikes, accidents, or any other reason beyond the
Company’s control. Time of delivery is not of the essence of the contract, and the Company will not
be liable for any delay in delivery.
6. Payment Terms
Payment is due by the 20th day of the calendar month immediately following the delivery. If
payments are not made on time, the Company may suspend future deliveries and/or terminate the
contract. The Company will charge interest at a rate of 3% per annum above the Associated Bank’s
prime lending rate for overdue payments.
7. Ownership of Goods
Ownership of the goods remains with the Company until full payment has been received. Risk in the
goods passes to the Customer upon delivery, but the title remains with the Company until payment
is received in full.
8. Website Use
The Company’s website is intended solely for the purpose of placing orders. The website does not
process payments directly. All payments are processed by staff over the phone or on email or via an
agreed-upon payment method once your order has been discussed and confirmed. By using the
website to place an order, the Customer agrees to the terms set out here.
9. Repossession of Goods
If payment is overdue, the Company has the right to repossess any goods supplied to the Customer.
The Customer grants an irrevocable right to the Company to enter premises and reclaim the goods.
10. Liability and Warranty
Goods are not tested or sold as fit for any particular purpose, and all implied warranties are
excluded. The Company’s liability is limited to the invoice price of the goods, and no claims will be
considered if not reported within seven days of delivery. Claims for damage or shortage must be
made within three days of delivery.
11. Force Majeure
The Company will not be liable for delays caused by events outside of its control, including acts of
God, strikes, or governmental interference. The Company may suspend or terminate the contract
without liability for any loss suffered by the Customer.
12. Non-Payment and Breach
The Company reserves the right to withhold delivery of goods if payments are not up to date. If the
Customer’s actions suggest an inability to pay, the Company may cancel the contract without notice.
13. Legal Jurisdiction
This contract is governed by and construed in accordance with the laws of Great Britain.
14. Loss in Transit
The Company is not liable for loss or damage to goods in transit within Great Britain.
15. Returns and Refunds
We want you to be satisfied with your purchase. If you need to return an item, please review the
following terms:
• Return Window: You may return most products within 14 days of receiving your order. Returns must
be initiated within this time frame to be eligible for a refund or exchange.
• Condition of Return: Products must be in their original, unused, and resalable condition. Products
must be unopened, with all packaging intact, and free from any damage. Custom, special-order, or
non-returnable items are not eligible for returns.
• Restocking Fee: A 25% restocking fee applies to all returns for orders over £50. This fee will be
deducted from your refund. Orders under £50 are not subject to a restocking fee.
• Return Process: To initiate a return, please contact our customer service team at
bandamilesassltd@hotmail.com, providing your name, telephone number, and any other relevant
information.
• Refunds: After your return is processed and inspected, a refund will be issued to your original
payment method, minus any applicable restocking fees and shipping charges. Please allow 5
business days for processing.
• Exchanges: If you wish to exchange a product, please follow the return process and place a new
order for the desired item. Exchanges are subject to availability.
• Non-Returnable Items: Some items, as specified in the "Condition of Return" section, are non-
returnable and cannot be refunded.
16. Prohibited Activities
By using our website or purchasing Products, you agree not to:
- Violate any applicable laws, regulations, or third-party rights.
- Use the website for any unlawful or fraudulent purposes.
- Engage in activities that could damage, disable, or impair the website.
- Impersonate another person or entity or misrepresent your affiliation with any person or entity.